Nava-Elec Store Terms and Conditions
Welcome to the Nava-Elec store. By using our website or purchasing through it, you agree to be bound by these terms and conditions. Please read them carefully before using the website.
1. Definitions
- User/Customer: Any person who browses the store, purchases products, or uses services.
- Store/We: Nava-Elec (Nava Almutamyiza Trading Establishment), the legal entity that owns and operates the website.
- Products: Goods or services offered for sale through the website.
- Order: The complete process from product selection and payment to purchase confirmation.
2. Acceptance of Terms
- By accessing the website or completing any purchase, you acknowledge your full agreement to these terms and conditions.
- If you do not agree to any of the terms, please stop using the website immediately.
3. Products and Content
- We strive to provide accurate product information (description, images, prices), however, some unintentional errors may occur.
- We reserve the right to modify, update, or delete any product or content without prior notice.
4. Prices and Payment
- All prices are displayed in Saudi Riyals and include VAT unless otherwise stated.
- Payment is only made through the secure payment methods available on the website.
- If an error occurs in the price or payment process, the store has the right to cancel or modify the order after contacting the customer.
5. Shipping and Delivery
- Delivery covers all cities in the Kingdom of Saudi Arabia.
- Delivery usually takes between 2 to 5 business days from the date of order confirmation.
- Shipping fees are shown upon completion of the order and vary by region.
- Delivery times may be affected by circumstances beyond our control, such as delays with shipping companies, weather conditions, or holidays.
6. Cancellation, Returns, and Exchanges
- The customer may cancel the order before shipment by notifying the store in advance.
- After receiving the product, the customer has the right to request a return or exchange within 7 days of the date of receipt, provided that the product is unused and in its original packaging with all accessories and invoices.
- The customer shall bear the return shipping costs if the error is not attributable to the store. However, if the product is defective or the wrong product was sent, the store shall bear all costs.
7. Permitted Use
- The customer is obligated to use the website for lawful purposes only.
- Misuse of the website, attempts to hack it, or use it for activities that violate the law or public order are prohibited.
8. Intellectual Property
- All intellectual property rights, including text, images, designs, logos, and digital content, are reserved by Nava-Elec.
- No part of the website's content may be reused or published without prior written permission.
9. Limitation of Liability
- We strive to ensure that our services are available at all times, but we cannot guarantee that the website will be free of technical errors or interruptions.
- We are not liable for any indirect or consequential damages arising from the use of the website or the inability to use it.
- Our liability is limited to the value of the products purchased.
10. Amendments to the Terms
- The store reserves the right to amend or update these terms at any time.
- Amendments become effective immediately upon publication on the website, and the customer is responsible for reviewing them periodically.
11. Law and Jurisdiction
- These terms are governed by the laws and regulations of the Kingdom of Saudi Arabia.
- Any dispute relating to the use of the website or transactions shall be subject to the jurisdiction of the competent Saudi courts.
