Shipping Policy and Payment Methods
Welcome to Nava-Elec. We are committed to providing our customers with the best online shopping experience by offering reliable shipping services and secure, flexible payment methods.
First: Shipping Policy
- Delivery time typically ranges from 2 to 5 business days from order confirmation.
- Preparation time: 1-2 days
- Shipping time: 1-3 days
- Shipping cost is a flat rate of 19 for orders not exceeding 299 SAR.
- Shipping is free for orders exceeding 299.01 SAR.
- All orders are shipped through shipping companies approved by the store to ensure fast and safe delivery.
- Shipping covers all cities and regions of the Kingdom of Saudi Arabia.
- Shipping fees are calculated automatically upon completion of the order and are clearly displayed to the customer before payment.
- Delivery times may be affected by factors beyond our control, such as weather conditions or pressure on shipping companies, and we will work hard to deliver your order as soon as possible.
Second: Payment Methods
At Nava-Elec, we offer our valued customers secure and easy payment methods, including:
- payment via bank cards (Mada, Visa, Mastercard).
- Payment via Apple Pay.
- Direct bank transfer to the store's bank account (the customer will be provided with the account details after completing the order).
- Pay later with Tabby and Tamara.
Important note:
- The store does not offer cash on delivery.
- Payment must be completed electronically or via bank transfer before any order is shipped.
- Please ensure that you enter your payment details correctly to avoid any delays in processing your order.
Third: Order confirmation
- The order is confirmed after the payment has been successfully received and a confirmation notice is sent to the customer via email or the registered phone number.
- In case of any problems with payment or bank transfer, the customer will be contacted directly to resolve the issue before the order is shipped.
- This policy is an integral part of the terms and conditions of use of the Nava-Elec store, and the completion of any order is considered an implicit acceptance thereof.
